Mission Statement

At Dr Ngan and Partners, our mission is to improve the health and wellbeing of our patients and inspire confidence in the staff and community of the care we provide.

Our Vision

• Working with patients to achieve high standards of safe and patient-focused healthcare
• Adapt to the needs of our patients and the community to empower them to lead a healthy lifestyle
• Improving the health and wellbeing of our patients through effective clinical decision making
• Ensure patients have timely access to NHS care
• Cultivate a culture of learning and respect
• Provide our patients a healthcare experience without discrimination and prejudice

Our Values

• Quality: Provision of high quality primary health care services to our patients.
• Compassion: To treat our patients and community with empathy and kindness.
• Integrity: Making ethical clinical decisions for our patients and being accountable for our actions.
• Teamwork: To value every contribution made by each member of the team and cultivate a sense of openness and belonging for every staff.
• Initiative: To take meaningful steps and actions to seek personal development and as a practice in order to be a better primary health care facility for our patients
• Diversity and Inclusion: Embrace and respect the cultures of others