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Arabic Support

Bengali Support

Doctors of the World: Bengali Covid19 – Guidance

  • Muna: 07379 519899
  • Shafa: 074936 87884
  • Ananna: Referring Bangladeshi men to appropriate local services and supporting Bangladeshi women


In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

  • Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
  • Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
  • Make the necessary funeral arrangements.

Cruse Bereavement Care

We offer support and help to those who are grieving, following the death of someone close. Such an event can affect us emotionally, physically, socially and in many practical areas of our life. We now offer one to one support to adults aged 18 or over.

Telephone: 07377 710382

Website: www.cruse.org.uk

Email: [email protected]


Carers Direct

Carers will be offered a convenient appointment with a GP Carer Support Adviser, at the surgery or at home. The service is designed to reach out to carers, telling them about the support available and looking at numerous issues including social isolation, housing, legal issues, accessing correct benefits and arranging respite care, for example. The service is free and confidential. The GP Carer Support Adviser will treat you in a friendly and understanding way, with no pressure – you can take things at your own pace.

Website: www.nhs.uk

ACCG – African Caribbean Care Group

ACCG delivers Day Care and Home Care services and aims to provide a service to the whole family, not just the person being cared for.

Telephone: 0161 226 6334

Website: African Caribbean Care Group

Manchester Young Adult Carers

You are a young adult carer if you are aged 16 to 25 providing unwaged help to family or friends who could not manage without you.

Manchester Young Adult Carers can offer support.

Telephone: 0161 27 27 27 0

Facebook: manchesteryoungadultcarers

Twitter: @McrCarers

Instagram: mcrcarers_youngadultcarers

Website: Manchester Carers

Email[email protected]

Text: 07957 836 058

Young Carers’ Assessment

A young carer is someone aged 18 or under who helps look after a relative who has a condition, such as a disability, illness, mental health condition, or a drug or alcohol problem. This might involve cooking, cleaning, or helping someone get dressed and move around.

Manchester City Council can provide a free assessment of your needs as a carer.

Telephone0161 234 5001

Website: hsm.manchester.gov.uk

Carers UK

No matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Cave Navigators

They accept referrals for all patients aged over 18 years who live at a Manchester postcode and/or their GP is in Manchester. They complete a holistic assessment of each patients’ needs and then refer on to local services

Manchester Carers Centre

Provides free community services for carers in Manchester including information and advice, emotional support and practical help, community drop-ins to meet other carers, breaks and social activities, access to grants and training.

Telephone: 0161 272 7270

Facebook: manchester.carers.centre

Twitter: @mcrcarers

Website: www.manchestercarers.org.uk

Email: [email protected]

Himmat Support Centre

A support centre for carers of people with learning disabilities from a South Asian background.

Telephone: 0161 248 0425

Website: Himmat Support Centre

Carers Trust

Carers Trust is a major charity for, with and about carers. Network partners support carers throughout the UK.

Telephone: 0300 772 9600

Facebook: carerstrust

Website: carers.org

Email: [email protected]

Cancer Support


CoppaFeel! is a breast cancer awareness charity, the charity focuses on promoting early detection of breast cancer by encouraging woman under 30 to regularly check their breasts.

Website: www.coppafeel.org

Child Health


They provide safe and anonymous online support for young people by trained counsellors.

Website: www.kooth.com

CHAMP (Children’s Health and Monitoring Programme)

Manchester initiative CHAMP helps parents/carers to understand their children’s growth and achieve and maintain a healthy lifestyle.

Telephone: 0797 694 7895

Website: www.champ.cmft.nhs.uk

Email: [email protected]

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: NHS: Visual Guide for Childhood illnesses

Chat Health

They are confidential text message service for 11-16 year oldsrun by school health team.

Telephone: 0750 733 0205

JNR8 Youth & Community Centre

One-to-one support and mentoring, cooking workshops for healthy eating and other youth projects for people aged 11 to 18 at the centre in Whalley Range. Support for whatever issues you may have, including relationships, homelessness, drugs and alcohol and behaviour. Homework, confidence building and dealing with anger issues are other issues handled.

Telephone: 0161 881 3744

Facebook: JNR8 Youth & Community Centre

Twitter: @WRYOAuk

Website: wryoa.org

Vaccination planner and advice

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: NHS: Vaccination Schedule

Vaccination advice for parents and carers provided by Choose Well Manchester.

Website: www.choosewellmanchester.org.uk

Chinese support

Community Groups


Surestart centres give help and advice on child and family health, parenting, money, training and employment.

Telephone: 0161 871 2619

Angels of Hope for Women

A women’s organisation running an Outreach service and working with women and girls who have experienced Domestic Abuse, Mental Health and Older women who are isolated.

Telephone: 07487 364004

Expert Patients Programme

The programme is run by trained tutors, people with experience of self-managing a long term condition. It takes place over six weekly sessions which are once a week for 2.5 hours at local venues throughout Manchester.

NHS: Expert Patients Programme

Email: [email protected]

Manchester City Council Coronavirus Hub Hotline

For concerns about food, medication, loneliness, domestic fuel payments, carers, care leavers  or young carers.

Manchester Community Central

Manchester Community Central provides Manchester’s voluntary, community and social enterprise sector with an extensive range of resources, information and tools designed to meet current and future development needs.

Telephone: 0333 321 3021

Facebook: VCMOfficial

Twitter: @McrCommCentral

Website: www.manchestercommunitycentral.org

Manchester Bangladeshi Womens’ Organisation

Muna: 07379 519899

Shafa: 07493 687884

Brunswick Church

Telephone: 0161 273 6608

Citizens Advice Manchester

Citizens Advice Manchester are offering contact via telephone, Web Chat and Facebook Messenger service and contact number 03444 111 222. Community hubs are closed.

Telephone: 0344 411 1222

Help to Claim (Universal Credit): 0800 144 8444

Caribbean and African Health Network

They work collaboratively with commissioners, statutory organisations and voluntary sector organisations with a particular emphasis on sustaining health and wellbeing provision within the Caribbean and African community.

Website: www.cahn.org.uk

Email: [email protected]

Greater Manchester Youth Network

Greater Manchester Youth Network is a youth organisation that provides opportunities for young people and supports local youth organisations.

Telephone: 0161 274 3377

Facebook: gmyouthnetwork

Twitter: @gmyn

Website: www.gmyn.co.uk

Meetups in Manchester

Getting together with real people in real life makes powerful things happen. Side hustles become careers, ideas become movements, and chance encounters become lifelong connections. Meetup brings people together to create thriving communities.

Website: www.meetup.com

Depression, Anxiety and Stress


Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. They launched publicly in May 2019 and have had more than 1,000,000 conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support. As a digital service, Shout 85258 has become increasingly critical since Covid-19, being one of the few mental health support services able to operate as normal at this time.

By texting the word ‘SHOUT’ to 85258 you will start a conversation with a trained Shout Volunteer, who will text you back and forth, sharing only what you feel comfortable with.

Website: giveusashout.org


Free anonymous online chat for young people to discuss your mental health issues.

Website: kooth.com

The Sanctuary

The Sanctuary operates a 24-hour Manchester crisis support line for adults.

The Sanctuary also has a space to go to talk and to stay for as long as you wish between 8pm and 6am. It is for people adults who are experiencing anxiety, panic attacks, depression, suicidal thoughts or are in crisis.

Telephone (24 hours): 0300 003 7029

Website: The Sanctuary

Feeling depressed after childbirth – Baby Blues

During the first week after childbirth, many women get what’s often called the “baby blues”. Women can experience a low mood and feel midly depressed at a time when they expect they should feel happy after having a baby. “Baby blues” are probably due to the sudden hormonal and chemical changes that take place in your body after childbirth.

More information: www.nhs.uk/conditions/pregnancy-and-baby/feeling-depressed-after-birth/


Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: [email protected]

Independent Choices

Victims of domestic professionals, and worried friends and family can contact Independent Choices.

Helpline: 0800 254 0909

Website: www.domesticabusehelpline.co.uk

Email: [email protected]

Manchester eTherapy Service

This service offers a range of online therapy courses, across Manchester, to support people who are experiencing depression, anxiety, stress, insomnia and sleep-related problems.

Telephone: 0161 226 3871

Website: www.selfhelpservices.org.uk

Manchester Mind

Manchester Mind is an independent local mental health charity which delivers services to young people and adults. Its vision is of a city that promotes good mental health and treats people with mental health problems positively, fairly and with respect.

Telephone: 0161 769 5732

Website: www.manchestermind.org

42nd Street

42nd Street supports young people aged 11-25 years with their emotional wellbeing and mental health, promoting choice and creativity.

Telephone: 0161 228 7321

Twitter: @42ndStreetmcr

Website: 42ndstreet.org.uk

Email: [email protected]


Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: [email protected]


Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

Drugs and Alcohol

ADS: Addiction Dependency Solutions

ADS is a leading UK drug and alcohol charity operating throughout the North and the Midlands. With decades of experience treating drug, alcohol and more recently prescription drug addiction, the aim is to provide the right treatment and get to the root of addiction.

Telephone: 0161 831 2400

Facebook: ADSolutionsUK

Twitter: @ADSolutionsUK

Website: www.adsolutions.org.uk

Drinkaware Online Tools & Apps

Online trackers and apps from Drinkaware to help you avoid harm from alcohol.

Download from: www.drinkaware.co.uk

One You Drinks Tracker – Mobile App

Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.

Download from: Google Play: One You Drinks Tracker

Download from: iTunes: One You Drinks Tracker

Manchester Integrated Drug and Alcohol Service

At the Manchester Integrated Drug and Alcohol Service (MIDAS), CGL’s teams work in partnership with service users to assess their requirements and to plan individual treatment plans and support that will help service users to address their problems and achieve their personal goals.

Facebook: changegrowlive

Twitter: @changegrowlive

Website: www.changegrowlive.org

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: [email protected]

Change Grow Live Manchester (Zion Centre)

This local advice, support and treatment centre in Hulme is for anyone who wants help with alcohol, however much you drink, from advice about healthy drinking to full treatment for alcohol dependence. It is the centre for help with any drug misuse (misuse of prescription drugs, illicit drug use, etc).

Telephone: 0161 226 5526

Facebook: changegrowlive

Twitter: @changegrowlive

Website: www.changegrowlive.org

One You Days Off – Mobile App

The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.

Download from: Google Play: One You Days Off

Download from: iTunes: One You Days Off


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: [email protected]

Elderly Care

Age UK Manchester

Age UK Manchester is a local charity working in the community to support older people, their families and carers which wants everyone to be able to love later life.

Telephone: 0161 833 3944

Twitter: @AgeUKManchester

Website: www.ageuk.org.uk/manchester

Email: [email protected]

Silver Line

Free phone support for older people, 24 hours a day.


Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Farsi Support

The Yaran team is here to support your mental well-being to stay safely at home.

Doctors of the World: Farsi Covid-19 Guidance

Yarans telephone: 07413 396573

Looking After Yourself

Citizens Advice Manchester

The service is there to help with any non-medical issue – problems with benefits, issues with housing, concerns about finances, managing your energy bills, difficulties at work, or just getting more connected to your community and finding activities you can get involved in.

Telephone: 03444 111 222

Website: www.citizensadvice.org.uk

We now have a phone located in the practice which patients can use to contact Citizens Advice Manchester – just lift the receiver to get connected immediately. You can either discuss your issue there and then, or request a call back at a more convenient time; there’s also a voicemail service so if your call can’t be taken you can leave a message for someone to call you back, or member of staff at the surgery can refer you in. The service is there to help with any non-medical issue – problems with benefits, issues with housing, concerns about finances, managing your energy bills, difficulties at work, or just getting more connected to your community and finding activities you can get involved in.

Expert Patients Programme

Expert Patients Programme is a free NHS Service to support people to manage their long term health conditions. If you would like to learn helpful tips to control your symptoms and feel more in control and positive, please contact us.

The programme consists of 6 weekly sessions for two-and-a-half hours at local venues across Manchester. It is also helpful for carers of people who live with long term conditions.

Telephone: 0161 371 2105

Email: [email protected]


University Hospital of South Manchester Maternity Ward

If you choose to give birth at UHSM its highly skilled, caring team will support you to have the most healthy, smooth pregnancy and birth possible. On offer are both a midwife-led birthing centre and a consultant-led delivery suite. Facilities include the largest number of birthing pools in the country, making the unit a popular choice for women wanting to find out more about having a water birth.

Telephone: 0161 291 2942

Website: www.uhsm.nhs.uk

Email: [email protected]

Feeling depressed after childbirth – Baby Blues

During the first week after childbirth, many women get what’s often called the “baby blues”. Women can experience a low mood and feel midly depressed at a time when they expect they should feel happy after having a baby. “Baby blues” are probably due to the sudden hormonal and chemical changes that take place in your body after childbirth.

More information: www.nhs.uk/conditions/pregnancy-and-baby/feeling-depressed-after-birth/


Infant crying and how to cope: Information for parents and carers.

Download the leaflet

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: Google Play: Baby Buddy

Download from: iTunes: Baby Buddy


Withington Community Hospital

Withington Community Hospital provide personalised care, advice and management to women experiencing problems associated with the menopause.

Women can access the service by self-referral.

Telephone (Switch): 0161 701 1555

Direct line: 0161 701 1535

Website: www.thenorthernsexualhealth.co.uk/Menopause

Fax: 0161 701 1527

Polish support

Europia has set up a phone-line service for Polish people over-50 years old. This service will be available from 10:00 – 14:00 Monday to Thursday.

Doctors of the World: Polish Covid-19 Guidance

Telephone: 0161 826 3177

Punjabi support

Sexual Health

Indigo Gener Service

Indigo Gener Service are an NHS adult gender service pilot in Greater Manchester, which has been commissioned to provide care that is local, timely and easier to access. Indigo is a partnership between gtd healthcare a not-for-profit organisation with an established presence of primary care and urgent care services in the north-west, and LGBT Foundation, a national charity delivering services, advice and information for lesbian, gay, bisexual and trans communities.

Website: indigogenderservice.uk

Marie Stopes Manchester Centre

NHS-funded abortion and vasectomy care are provided, as well as self-funded treatment, abortion aftercare, contraception and counseling.

Telephone: 0345 300 8090

Website: www.mariestopes.org.uk

The Northern Contraception, Sexual Health & HIV Service

The Northern Contraception, Sexual Health and HIV Service offers a free, confidential and friendly service across North, Central and South Manchester, Stockport, Tameside and Trafford.

Telephone: 0161 701 1555

Twitter: @TheNorthernISH

Website: www.thenorthernsexualhealth.co.uk

Email: [email protected]

Family Planning Association

Straightforward information and support on sexual health, sex and relationships for anyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

FRESH – Sexual Health & Contraception

FRESH is a city-wide sexual health and contraception services with dedicated clinics for under 25s at three sites around Manchester. All services are free and confidential.

Telephone: 0161 701 1555

Website: fresh4manchester.co.uk

MASH: Manchester on street Health

MASH is a charity that provides free and confidential support for women who are sex working in Greater Manchester.

Telephone: 0800 1830 499

Website: www.mash.org.uk

Email: [email protected]

The Proud Trust (LGBT+)

The Proud Trust is the home for LGBT+ Youth (Lesbian. Gay. Bisexual. Trans. Other identities).

Telephone: 0161 660 3347

Facebook: The-Proud-Trust

Twitter: @theproudtrust

Website: The Proud Trust


Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Further information

More information about Sexual Health topics, including a contraception guide, is available from NHS Choices.

Website: NHS – Sexual Health

Stop Smoking

Vallance Stop Smoking Service

It is never too late to stop smoking, if you are serious about stopping we can provide you with 1:1 smoking cessation advice or we can provide help and information about the local smoking cessation group where you can get support from fellow smokers who wish to give up.

Your doctor will be able to advise you about Nicotine Replacement Therapy (NRT) and other medicines which increase your chances of quitting successfully. The products are available on prescription.

1 to 1 smoking cessation help and advice is offered locally at the surgery by our nurses. Please call 0161 820 4030 to make an appointment.

Manchester Stop Smoking Service

Manchester Stop Smoking Service provides free NHS support to help you quit smoking. Support is available from trained professional advisor at a number of venues across the city including pharmacies, GP practices, community centres, local markets etc. The service is open to anyone who lives or works in Manchester.

Telephone: 070 3167 0366

Website: www.stopsmokingmanchester.co.uk

Email: [email protected]

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Stop Smoking Trafford

Free local support can increase your chances of quitting smoking for good by up to four times. Stop Smoking Trafford offers free expert advice, tips and friendly support.

Telephone: 0300 456 2400

Website: www.cmft.nhs.uk

Email: [email protected]

Urdu Support

Weight Management

Am I a Healthy Weight?

Calculation your BMI using this NHS Tool

Website: NHS: BMI Calculator

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Walking for Health (Manchester)

Walking for Health is England’s largest network of health walks with over 400 active schemes, helping people across the country lead a more active lifestyle, including laps of Manchester Velodrome on Thursdays.

Website: www.walkingforhealth.org.uk

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk